Privacy Policy

We would recommend that you read this privacy policy carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and/or supervisory authorities in the event that you should ever have a complaint.

Who we are

Broome Bros (Doncaster) Ltd are a concrete block manufacturer who holds certain company data and sometimes certain personal data within our secure database. The information we hold is purely for maintaining our trading relationship and for general communication purposes.

We are regulated under the General Data Protection Regulation (GDPR) which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

The type of personal information we collect

In the course of our commercial activities with you we may collect, store, and use the following information when you provide it to us:

Identity Data. Company name or trading name. Contact name.

Contact Data. Invoice address. Delivery addresses. Telephone numbers. Email addresses.

Transaction Data. Details about products and services and payments to or from you.

Financial Data. Information on bank accounts and credit history etc.

Technical Data. When you use our website, we may collect information about your computer, including where available your IP address, operating system, and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns and does not identify any individual. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to access certain parts of our site.

Usage Data. This includes information about how you use our website, products and services.

Surveillance and Security Data will include your physical identity recorded on cameras to monitor our premises.

How we get your personal information

Most of the personal information we process is provided to us directly by you for one of the following reasons

Enquiring about our products and services by telephone, post, email, or face to face.

Ordering our products or services.

Supplying us with your products or services.

How we use your personal information

We will only use your information when the law allows us to.

We will use your personal information to contact you and receive any information about any business that you have placed with us or us with you.

Who we might share your personal information with

We routinely share site contact details etc. with third party delivery drivers to ensure that the goods you have ordered are delivered efficiently or where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
We will share personal information with law enforcement or other organisations if required by law.
We will not share your personal information with any other third party.

How long your personal information will be kept

Your personal information will be kept for 7 years.

Your rights in relation to GDPR

Under the General Data Protection Regulation, you have a number of important rights free of charge. In summary, those include rights to:

Your right to access. You have the right to ask us for copies of your personal information that we hold.

Your right to rectification. You have the right to ask us to rectify any personal information that you think is inaccurate or incomplete.

Your right to erasure. You have the right to instruct us to erase certain personal information in certain circumstances.

Your right to restriction of processing. You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing. You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability. You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please contact us at office@broomebros.co.uk

Keeping your personal information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

How to complain

We hope that we can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.

Changes to this privacy notice
Any changes we may make to our privacy policy in the future will be posted on our website and where appropriate, notified to you by e-mail.